AXIM's dedicated of team of service professionals are available to assist customers with placing orders, scheduling shipments and confirming delivery times. Located in Middlebranch, Ohio, and Cambridge, Ontario, our customer service teams deliver significant support to customers, designers and contractors in the areas of technical assistance, order entry, order tracking, product information, credit and other transactional issues. Working closely with AXIM's sales, manufacturing and logistics teams, these service professionals develop customized solutions to meet your demands.

To ensure reliable access for our customers, our Customer Service Team developed an "Operational Contingency Plan" to keep the centers functioning in the event of a partial or complete phone system failure.

To reach the AXIM Customer Service Center contact:

In the U.S.		In Canada
Toll Free:	(800) 899-8975	Toll Free:	(800) 263-6427
Direct:	(330) 966-0444 Ext. 2011 (for bulk orders) Ext. 2057 (for packaged products orders)	Direct:	(519) 622-5940 Ext. 227 (for all orders)
Fax:	(330) 499-9275 Attn. Customer Service	Fax:	(519) 622-5940 Attn. Customer Service
Email:	axim_US@essroc.com	Email:	axim_CAN@essroc.com